Not only has Hilton served more than 3 billion guests since its inception, the employer also recognizes the power of its 50,000 U.S. employees. Over the past year, Hilton bolstered its culture, leadership, and performance by improving accessibility programs, leveraging AI, and empowering its in-house entrepreneurs. The company also offers Crisis Concierge; a career-growth program called Hilton Care; and mentorship programs. These perks and programs are popular among employees. Hilton thinks they’re why 32% of staffers have been at the company for more than 10 years. And despite being a global hospitality empire, it cares about local issues too: Hilton has contributed Action Grants to support volunteering efforts and created 860,000 learning and career growth opportunities for staff as well as job seekers without a degree.
Employees say: "The most unique thing about our hotel is the team. There are so many different people from different walks of life. All of whom are working towards one goal, servicing our guests. Each and every day they're all getting to know each other, their cultures, laughing and learning together. That is what makes me love running the department and helping my team succeed. Sometimes we do not even speak the same languages, but we teach other and end up communicating in whatever the preferred language is. Not many places will do that or have the opportunity to learn that."